Desktop Management
Keep university computers and data protected from threats and vulnerabilities with the latest security patches. Critical updates occur automatically through the desktop management (KACE) software.
Desktop Management Benefits
Automatic monthly security and software updates
Faster technical support
Fewer operating system support issues
Devices may restart multiple times to complete installation of updates.
University Computers
The KACE agent is installed on university-barcoded laptop and desktop computers, including devices used by faculty and staff. It can be used on Mac and Windows computers, but is not available for Chrome or Linux operating systems.
Installation Instructions
Employees can check with the IT Help Desk to ensure the KACE agent is installed on their UNLV laptop or desktop computer. If the agent is not on the device, the IT Help Desk can assist with the installation. Faculty and staff can also manually install the agent on their university computer by following the step-by-step instructions.
Personal Devices
The KACE agent is not licensed for personally-owned devices.
Technical Support
Contact the IT Help Desk for assistance.