Okta Verify Multifactor Authentication Support
For faster service with Okta Verify multifactor authentication issues, please submit a support ticket. One of our IT Help Desk agents will respond to your request. To help with your Okta Verify setup, be sure to have your photo ID ready when we reach out to you.
IT Help Desk
Contact us for assistance with password resets, new accounts, wireless, email, WebCampus, or other technology questions. You can get in touch with us in a number of ways. Call, email us, submit your request online, or visit our in-person locations.
Chatbot Support
24/7 support for commonly asked questions (including holidays)
Live agent support
Monday - Friday: 8 a.m. - 5 p.m. (excluding holidays)
Student Union 231
Monday through Friday: 8 a.m.- 5 p.m. (excluding holidays)
CHB B113
Monday through Friday: 8 a.m.- 5 p.m. (excluding holidays)
Phone Support
Monday - Sunday: 8 a.m. - 8 p.m. (including holidays)
- Computing Accounts for campus labs and classrooms
- WebCampus
- Rebelmail and UNLVMail
- Software
- Wireless
- LastPass
- Kivuto
- MSDN Academic Alliance Accounts
- Computer Discounts
- General technical assistance and help with use
- Information and coordination of other technology needs
The technology status page, status.unlv.edu, shows you the current state of OIT and campus services. You can even subscribe to notifications to get up-to-date reports on what's going on with campus technology.
Service status- Operational - The service is working as normal. If you think there's an issue with the service that we might not know about yet, contact the IT Help Desk.
- Partial outage - Service is available, although not performing as expected. Some features may be unavailable or the service is intermittently unavailable.
- Major outage - The service is completely unavailable.
Contact Information
- ithelp@unlv.edu
- SU 231 or CHB B113
- 702-895-0777