IT Help Desk student employee, wearing a headset behind a desktop computer.

IT Help Desk

Contact us for assistance with password resets, new accounts, wireless, email, WebCampus, or other technology questions. You can get in touch with us in a number of ways. Call, email us, submit your request online, or visit our in-person locations.

Chatbot Support

24/7 support for commonly asked questions (including holidays)

Live agent support

Monday - Friday: 8 a.m. - 5 p.m. (excluding holidays)

Student Union 231

Monday through Friday: 8 a.m.- 5 p.m. (excluding holidays)

CHB B113

Monday through Friday: 8 a.m.- 5 p.m. (excluding holidays)

Phone Support

Monday - Sunday: 8 a.m. - 8 p.m. (including holidays)

The technology status page, status.unlv.edu, shows you the current state of OIT and campus services. You can even subscribe to notifications to get up-to-date reports on what's going on with campus technology.

Service s​​tatus
  • Operational - The service is working as normal. If you think there's an issue with the service that we might not know about yet, contact the IT Help Desk.
  • Partial outage - Service is available, although not performing as expected. Some features may be unavailable or the service is intermittently unavailable.
  • Major outage - The service is completely unavailable.

Contact Information