A student wearing a red face mask works on a laptop.

ACE

Log into various UNLV services and applications with just one username and password.

Reset ACE Password

Create a New Account

ACE accounts are created automatically after all contracts and paperwork are completed. Faculty and staff will receive an email with their ACE credentials to their personal email account. They must activate their ACE account within seven days of receiving the email.

Where to Use ACE

Account Support

Request general assistance or report an issue with your ACE account.

Contact IT Help DeskSubmit Support Ticket

ACE accounts are created for students upon admission to UNLV. Students will receive an email with their ACE credentials to their personal email account. They must activate their ACE account within seven days of receiving the email. Students can use their ACE account to access campus resources once they are enrolled in a course.

Where to Use ACE

Account Support

Request general assistance or report an issue with your ACE account.

Contact IT Help DeskSubmit Support Ticket

Password Changes

Anyone who needs to change their ACE password should follow the instructions below. Passwords must meet the standards established by the UNLV password policy.

  1. Click the Need help signing in? link, then click Forgot password? link
  2. Enter your ACE username or university email, then click Reset via SMS or Reset via Email.
    • If you click Reset via SMS, check your mobile device for the verification code. Add the code in the Enter Code field and click Verify.
    • If you click Reset via Email, you will receive an email with a link to set a new password. Click the Reset Password button in the email.
  3. Answer your security question, then click Reset Password.
  4. Type in your new password in the New password and Repeat password fields. Passwords must meet the standards established by the UNLV password policy.
  5. Click Reset Password to receive an email confirmation that your password was successfully changed.

Security Question Setup

When you sign into your account using the new ACE login page, you may be asked to add a security question to your profile. You only have to set the security question up once for you to be able to reset your ACE password on your own if you forget it or lock your account.

  1. Go to ace.unlv.edu and login with your ACE username and password.
  2. Select a question from the dropdown menu and fill in the answer below.
  3. Click the Create My Account button to set up your security question.