UNLVMail Users

Visit the Secure File Transfer page and log in with your UNLVMail email address and ACE password. UNLVMail users do not need to register to create an account because it will automatically check to see if you have a valid UNLVMail email address.

External Guest Users

Guest users will need to register for an account on the Secure File Transfer page before they can use the tool. Once registered, external guests can log in with their newly created accounts and share files with a UNLVMail user.

UNLVMail Users

UNLVMail users will need to know their email address and ACE password to access the Secure File Transfer tool. You can reset your own ACE account, or call the IT Help Desk and our help desk staff can reset the password for you.

External Guest Users

Guest users can reset the password for the Secure File Transfer tool by using the Password Reset link on the homepage. A new password will be emailed to your email account on record.

Note: this option will not reset a UNLVMail password and is intended for guest accounts.

UNLVMail Users

1. Visit https://secureshare.proofpoint.com
2. Log in using your UNLV email address (e.g. john.doe@unlv.edu). You will be redirected to the UNLV ACE login where you can enter your ACE ID and password.
3. Click on Create Share, you will be able to add participants, add a subject, and upload the files that you want to share up to 2GB. You can also create an empty Share so that external guest users can upload files to share with you. Your next page will look similar to this:
   

4. You can choose between Conversation and Broadcast mode. In Conversation mode, each participant can see all of the other participants in the Share Message and they can download files and contribute to the Share. Shares in Conversation mode display a two-way arrow next to their names in the list of Shares.

   In Broadcast mode, participants cannot see the other participants in the Share. Each participant can download files from the Share, but they cannot add contributions to the Share. Shares in Broadcast mode display a one-way arrow next to their names in the list of Shares.

   The Share creator can change a Share from Conversation mode to Broadcast mode and vice-versa by selecting the Settings icon in the upper-right corner of the Share and selecting Change Settings from the menu.

5. Click Done when finished.

External Guest Users

1. Visit https://secureshare.proofpoint.com
2. Register for an account using your email address.
3. Login using your newly registered account.
4. Click on the message you received on the left side. The recipient is already specified in the message header.
5. Click the Browse button to select and upload the files that you would like to transfer. The total file size of your attachments cannot exceed 2 GBs.
6. Click Done when finished.

Is there a limit on the file size that can be transferred?

You can transfer files up to 2 GB in size.

Is it secure?

Yes, it is secure. The Secure File Transfer tool uses strong SSL encryption to transfer all files and uses cryptographically strong random numbers to prevent brute force attacks.

Am I restricted in where I can send my files?

The Secure File Transfer tool works as an extension of UNLV’s email service, and allows our users to send files securely to anyone, anywhere. Guest users of the application, however, may only send files to UNLV users at their @unlv.edu address.

How do I access the Secure File Transfer tool?

You will need your UNLVMail email address and ACE password to access the Secure File Transfer tool. If you cannot sign in, you may need to reset your ACE password, or you call the IT Help Desk at 702-895-0777.

What if I do not have a UNLVMail account? Can I still send files to other UNLV users?

Yes, anyone can register for a Secure File Transfer guest account and use the tool. Guest users may send files to only UNLV addresses, however.

How will I know if the file has been downloaded?

The Secure File Transfer tool will send a return-receipt back to you when a file has been downloaded.

How long will the Secure File Transfer tool keep files that are sent?

Files sent through the Secure File Transfer tool will be kept for a maximum of 7 days.

What file types am I able to send using the Secure File Transfer tool?

You can send most file types, except for those with the following extensions: .exe,.vbs,.pif,.scr,.bat,.cmd,.com,.cpl

What does the "Require Authentication to Download" option for my message mean exactly?

Only authorized recipients may download the file attachment, even if the original download file message is forwarded to another user. If that user tries to download the attachment and wasn't on the original distribution list, the user will receive a message indicating they are not authorized to access the attachment.

What actions can the sender/share creator take?

You can only control Shares that you create. You may contribute to a Share to which you have been invited, but you cannot control it. Here is a list of the things you can do with the Shares that you create:

• Invite participants to your Share
• Add or delete participants
• Add files to your Share
• View a list of the Shares you create and the Shares in which you are a participant
• View details for the Shares that you create – expiration date, recent activity, and a Dashboard with summary information
• Sort the list of Shares by creator, date received, or recent activity
• Download files participants have contributed to your Share
• Search for a file included in any Share
• Change the Share from Conversation mode to Broadcast mode and vice-versa
• Delete a contribution to a Share
• Delete the Share

Share Participant Actions

As a Share participant you can complete the following tasks:

• View the participants
• Add files to the Share
• Sort the list of Shares by creator, date received, or recent activity
• Download files
• Search for a file included in the Share

What actions can an external guest user take?

External guest users can complete the following tasks:

• View the participants
• Add files to the Share
• Sort the list of Shares by creator, date received, or recent activity
• Download files
• Search for a file included in the Share