On Oct.18, UNLV cybersecurity liaisons gained insight into the aftermath of a ransomware attack and learned some new strategies to enhance their own incident response plan. The opportunity was presented to them through the annual cybersecurity liaison event hosted by the Office of Information Technology.

The cybersecurity liaison program at UNLV is responsible for constantly improving cybersecurity across the university and increasing awareness about best practices. This is the third year that the organization is hosting this event, giving their liaisons the opportunity to broaden their knowledge about cybersecurity to better protect our campus.

The event began with guest speaker So Yeon Park from the Student Counseling and Psychological Services (CAPS) at UNLV. Dr. Park’s presentation focused on the importance of mental health awareness as it relates to mindfulness. Dr. Park also shared some techniques for practicing mindfulness during stressful times, especially in the workplace.

Maria Sexton, Chief Information Officer for the University Medical Center of Southern Nevada (UMC), was the following guest speaker. Sexton discussed UMC’s experience as a victim of a ransomware attack in 2021. The attack was during a busy and critical point in the COVID-19 pandemic, making it a tough challenge for Sexton and her team to face.

Sexton explained the organization's recovery process following the attack, sharing details about the crucial components of their incident response plan as well as what they could have improved. She emphasized the importance of good communication from the moment the incident is reported and making sure the entire organization knows the correct procedures for when systems are down.

Reaching out to customers who may have been affected by the attack is an important part in the recovery process as Sexton mentioned in her presentation. She explained how her organization handled this procedure and some suggestions on how other organizations can do the same.

The cybersecurity liaisons are always looking for new members to join the program and attend their annual event. As the program grows in members, more employees can help spread the word on cybersecurity practices across campus.