As we approach the upcoming campus holidays, please note the following changes to IT Help Desk services:

• Closed: Thanksgiving Day (Thursday, November 28) and Christmas Day (Wednesday, December 25).
• Limited Support: Phone support will be available from 8 a.m. to 8 p.m. on Friday, November 29, and Wednesday, January 1. Walk-in locations and live chat support will remain closed due to campus closures.

For assistance while the IT Help Desk is closed:

• Many campus technology questions can be answered through our chatbot, Scarlet, available on the IT website.
• You can also browse our IT Knowledge Base or submit a service request, which will be answered when the office reopens.

We hope you have a wonderful holiday season and enjoy your time off!