Operating System Patch Levels
In accordance with the university Computer Security Policy, all university-issued computers must have up-to-date operating systems that are consistent with the levels approved by the Office of Information Technology.
Supported Operating Systems
Below is a list of fully supported operating systems. If your computer supports one of these OS you should upgrade to a supported version immediately. If it does not support an OS from this list, it is highly recommended that you replace the computer with one that does.
MacOS
Ventura (13), Sonoma (14), Sequoia (15)
Windows
Windows 11, Windows 10 (Limited support until October 2025)
What does fully support mean?
"Fully supporting" an operating system generally means OIT takes responsibility for the following:
- Deployment and Installation: OIT handles the installation of the operating system on new computers and manages upgrades from older operating systems.
- Troubleshooting and Repair: OIT resolves any issues that arise with the operating system, including software glitches, hardware compatibility problems, and performance issues.
- Security and Updates: OIT ensures that the operating systems are patched with the latest security updates and that antivirus software is up-to-date.
- User Support: OIT provides assistance to users who have questions or problems with their operating system.
- Compatibility Testing: OIT tests new software and hardware for compatibility with the operating systems before it is deployed to users.
- Driver Management: OIT ensures that the correct drivers are installed for all hardware devices on the computers.
- Image Creation and Maintenance: OIT may create and maintain a standard operating system image for deployment on new computers.
- Documentation and Knowledge Base: OIT may create and maintain documentation and a knowledge base to help users with common computer issues.
In essence, "fully supporting" operating system means OIT is the primary point of contact for anything related to supported operating systems and computers. OIT is responsible for ensuring that computers runs smoothly and that users have a positive experience with the operating system.
Why should users want their computers to have a fully supported operating system?
- Security
- Stay protected from threats: A fully supported OS receives regular security updates that patch vulnerabilities and protect against malware, viruses, and other cyberattacks. Without these updates, computers become easy targets.
- Data safety: Security breaches can lead to data loss, identity theft, and financial damage. A supported OS helps safeguard sensitive personal and organizational information.
- Stability and Reliability
- Fewer crashes and errors: Supported OS receives bug fixes and performance improvements that enhance stability and reduce errors, leading to a smoother computing experience.
- Increased productivity: A stable system means less downtime and frustration, allowing users to focus on their work without interruptions.
- Compatibility
- Access to the latest software and hardware: Supported OS are more likely to be compatible with new software and hardware releases, ensuring users can take advantage of the latest technology.
- Avoid compatibility issues: Running an unsupported OS can lead to compatibility problems with software, peripherals, and online services.
- Support and Troubleshooting
- Expert assistance: When problems arise, users have access to expert support from your department to troubleshoot issues and find solutions quickly.
- Reduced downtime: Prompt support helps minimize downtime and gets users back to work faster.
- Peace of Mind
- Focus on work, not technology: Knowing their OS is fully supported allows users to focus on their tasks without worrying about technical issues.
- Improved user experience: A fully supported OS contributes to a positive and productive user experience.